Minimize your risk with I-M Technology.

In life and in business, you have to be comfortable with a certain degree of risk. But investing too much time and effort into mitigating certain risks can take your eyes off what's truly important.

By partnering with I-M Technology, our clients remove the risk associated with their IT infrastructure so they can focus on growing their business.

We do this by offering complete network services, computer support, project management and IT consulting to businesses and nonprofits in Connecticut, Rhode Island and Massachusetts, all for a predictable fixed fee.

 

Our Work is Guided By Our Four Core Values

  • Do the Right Things Right – We are committed to everyone’s best interests and delivering the right outcomes.
  • Integrity – We act with honesty, both with ourselves and with others.
  • Better Everyday – We take the time daily to debrief and reevaluate, adapting to new situations by adopting new solutions.
  • Respect – We interact professionally and with dignity.

 

You deserve world class IT support. You deserve:

 

A Single Point of Contact

You need to focus on your business, so we handle all aspects of your IT infrastructure, including hardware and software management, vendor relationships, internet service providers, maintenance renewals and any other technology needs. We're invested in your success, so leave the IT to us.

 

Business Acumen

Technology should never answer a question that your business hasn't asked. We design, evaluate and justify technology solutions from a thorough understanding of the business benefit to your company. We understand your industry and your needs. You deserve to have your questions answered and our methods explained in plain English, and for your technology to empower your business’ profitability and productivity.

 

The Proactive Approach

Our service philosophy is proactive, not reactive. With state-of-the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires. And our extensive experience managing all types of complex projects means we can handle every detail and coordinate with vendors to complete projects, on time and on budget to keep your business moving.

 

Quick Responses

Emergency response time is one hour or less, guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log into your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.

I-M Technology is a proud member of

Greater Norwich Area Chamber of Commerce logo

Eastern Connecticut Chamber of Commerce logo

Greater Providence Chamber of Commerce logo

SENEDIA logo