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How Do You Know When Your NonProfit Has Outgrown Its Current IT Support?

NonProfits rarely outgrow their IT support overnight. It usually happens gradually. The organization adds employees, programs, locations, cloud applications, remote workers, mobile devices, or new cybersecurity requirements, while the approach to managing technology remains largely …

Should Our NonProfit Outsource IT or Hire an Internal IT Person?

For a NonProfit with 20–100 employees, deciding whether to hire an internal IT person or outsource IT shouldn't come down to cost alone. Leadership should evaluate 5 factors: coverage, expertise, cybersecurity, strategic planning, and continuity. …

Putting AI to Work: How to Choose the Right Tool for the Right Job

What AI tool should we be using? The honest answer is that it is not as simple as recommending a car. Do you need a pickup truck, an SUV, or a commuter car? The right …

Which Microsoft 365 Licenses Does Our NonProfit Need?

If you've ever tried to figure out Microsoft 365 licensing for your NonProfit, you probably started with what sounded like a simple question: “Which Microsoft 365 license should we buy?” Then you went online and …

Why Does It Take So Long to Set Up a New NonProfit Employee With Everything They Need?

Monday morning arrives, your new employee is excited to get started, their manager has a full week planned, HR has completed the paperwork, and everyone is ready to welcome them to the organization. There’s just …

How Often Should a NonProfit Replace Computers and Laptops?

There’s usually one computer in the office that everyone knows about. It takes forever to start in the morning. The employee has learned not to open too many things at once. Teams meetings are an …

Why Is Our NonProfit’s Wi-Fi Slow in Some Rooms but Fine in Others?

It happens so often that eventually everyone just learns to live with it. The Wi-Fi works perfectly at the front of the office, but employees in the back have trouble staying connected. The conference room …

TLDW: The 10 Most Important Things We Learned Across 9 Sessions on AI Leadership

TLDW. Too long, don't watch. That is the premise of this session. Over nine sessions, we covered AI leadership, culture, MSP partnerships, ROI, implementation, process automation, security, professional services, and future-proofing. This is the 30-minute …

Should Our NonProfit Save Files in Teams, SharePoint, or OneDrive?

“We know the file is somewhere. We just can’t find it.” That sentence probably costs organizations more money than anyone realizes. An employee spends ten minutes looking for a document. Then they ask a coworker. …

How Can an Understaffed NonProfit Use AI to Save Staff Time?

AI is getting a lot of attention right now, but for an understaffed NonProfit, the most important question isn’t whether the organization is “using AI.” It’s whether AI can give your people some time back. …

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