Summer is a popular time for business owners and employees to step out of the office and take a well-deserved vacation. Even if their “out of office” e-mail responder is active, many ...
The massive wave of layoffs in 2024 brings a cybersecurity threat that most business owners aren’t focusing on – offboarding employees. Even big-time brands that you would expect to have top-of-the-line cybersecurity ...
A recent stream of Reddit comments emerged detailing a series of poor customer service experiences with tech support. While I typically try to stay clear of Reddit and its gang of chronic ...
In a statement released by the largest telecommunications company in the United States, AT&T, they shared that they recently discovered a dataset for sale on the “dark web” that contained information for ...
What sets high-quality, reliable IT support apart from mediocre or substandard support? Is it lower prices? Flat-fee service? At , we believe there are many deciding factors that separate even the good ...
Leaders often fail to hold their team accountable. During research for our book, “Powerscore,” we found that only 8% of leaders are good at holding people accountable. One of the main reasons ...
Another day, another cyber-attack! In early April, Omni Hotels & Resorts was the victim of a cyber-attack that brought down the entire IT system and led to a company-wide outage. The organization ...
Are you planning on buying gifts for the special women in your life for Mother’s Day? If you shop online, there are a few ways to do it SAFELY. During the holidays, ...
Successful entrepreneur and international customer experience expert John DiJulius refuses to compete on price. Instead, he competes in “experience wars,” where his customer service is so superior that customers don’t think about ...
George Foreman, the second wealthiest boxer of all time, is a household name today, but he didn’t become one easily. To truly understand and appreciate his resilience, you must look back at ...
The EXACT 4-step system you need to know if you want to make sure your business’ technology runs like a Ferrari and NOT like a Fiat…
PLUS… You’ll also uncover the 4 crucial layers of managing your business’ technology so that you don’t just own and operate a business, but actually create a THRIVING business today.
