Complement your internal IT resources with AssistIT from I-M Technology


When you have your own internal IT staff, but need a little extra professional assistance, I-M Technology’s AssistIT is the right fit for you. With AssistIT, we fill the spaces small businesses find challenging to cover alone, freeing your resources for other tasks. I-M Technology has helped organizations across southern New England in Connecticut, Massachusetts and Rhode Island achieve their technology goals.

Enroll with AssistIT from I-M Technology and enjoy these benefits:

  • Industry leading ticketing platform
  • Shared documentation portal
  • All-inclusive security services
  • 24x7x365 monitoring and alerting


Depending on your business goals, you may need additional AssistIT tools. For those organizations, we offer an array of optional features to better empower you and your business, including:

  • Remote, phone and onsite support time
  • Escalate to our staff
  • Vendor management
  • Line-of-business applications support
  • Project management
  • Cloud sharing


Rest easy with your IT support in our hands. Contact us today.


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