HEALTHCARE IT SUPPORT
Healthcare IT Support for Medical and Dental Practices in Eastern Connecticut and Rhode Island
Keep your EHR, imaging, and front desk running during patient hours, with HIPAA compliance support built into one fixed monthly fee.
Prefer to talk now? Call (866) 755-4486.
THE I-M TECHNOLOGY HEALTHCARE ADVANTAGE
When technology slows your practice down
Your schedule does not stop when a workstation freezes at check-in or an imaging sensor stops talking to the operatory computer. The delay moves through the rest of the day, and your front desk, your providers, and your patients all feel it.
In many independent practices, the person handling IT is the practice manager or a clinical lead who already has a full role. On top of that sits HIPAA documentation: risk analysis, vendor agreements, backup and recovery plans. That work belongs to the practice whether or not anyone has time for it.
Your focus should be your patients. We take care of the technology behind them.
How We Help Your Practice
Software We Support
Whether you are upgrading your practice, moving your dental software to a new platform, or confirming your backups are secure, we provide IT support built around how your practice runs.
EHR AND PRACTICE MANAGEMENT
athenahealth athenaPractice and athenaFlow (formerly GE Centricity) AdvancedMD ModMed EMA (formerly Modernizing Medicine) Praxis EMR ModMed Podiatry EHR (formerly TRAKnet) Compulink Psych Advantage Compulink Physical Therapy Advantage WRS Health (formerly Waiting Room Solutions)
PRACTICE MANAGEMENT
Eaglesoft Dentrix DSN Perio Exec CS SoftDent (Carestream Dental)
DIGITAL IMAGING
Schick by Dentsply Sirona Apteryx XrayVision (Planet DDS) DEXIS XDR Carestream Dental imaging (formerly Kodak)
HIPAA Compliance Support
We support your practice in meeting and maintaining HIPAA requirements for your IT systems.
Our healthcare IT services include ongoing HIPAA compliance reviews:
- HIPAA Security Risk Analysis
- HIPAA Technical Compliance Evaluation, with a plan to resolve any issues found
- Network Vulnerability Assessment and Penetration Test
- Sensitive Data Discovery scan
- Data Breach Threat Analysis Report
Planning for AI in Your Practice
AI tools are showing up in scheduling, documentation, and patient communication. Before your team adopts them, it helps to know which tools fit your HIPAA obligations and how patient data will be handled.
I-M Technology holds a Generative AI Certification from Breach Secure Now and offers AI implementation and governance services.
Real Support. Real Impact.
What Our Clients Say
"With I-M Tech I now have dream-come-true support with no fear of additional charges, and no hesitation about calling for help when we need it."
Dr. John West, Seaport Dermatology & Mohs Surgery Center, Mystic, CT
Preventative Medicine
"They give expert advice when asked, and volunteer it when they see the need. This helps us avoid problems, quickly resolve problems that do arise, and improve our information technology systems. This, in turn, is having a positive impact on our productivity, efficiency and profitability."
Healthcare Provider
Recognized by
How It Works
1
Book a free discovery call.
Tell us how your practice runs and where technology slows you down.
2
Get a clear picture.
We identify gaps in your practice's HIPAA compliance for computer security and technology, and help you document them.
3
Get back to your patients.
We support your practice for one fixed monthly fee.
Frequently Asked Questions
Do you support medical and dental practices in Connecticut and Rhode Island?
Yes. I-M Technology is based at 120 Broadway in Norwich, CT, and supports practices across eastern Connecticut and Rhode Island.
How is your IT support priced?
We work on one fixed monthly fee, so your IT costs are predictable and you are not billed every time you call for help.
Which EHR, practice management, and imaging systems do you support?
Our experience includes athenahealth, athenaPractice and athenaFlow, AdvancedMD, ModMed EMA, Eaglesoft, Dentrix, CS SoftDent, DEXIS, Schick, and others listed above. If your system is not listed, ask us on your call.
Is the HIPAA Security Rule changing?
HHS proposed updates to the HIPAA Security Rule in January 2025. As of October 2026, those updates are not final, and the current Security Rule remains in effect. HHS has set July 2027 as its target for final action.
What happens on the discovery call?
You talk with a real person about how your practice runs and what is getting in the way. No pressure and no obligation.
Spend your day on patients, not on technology
Schedule a free discovery call and see what fixed-fee healthcare IT support looks like for your practice.
Or call (866) 755-4486 · 120 Broadway, Norwich, CT 06360
