IT That Helps Your NonProfit or Your Small Business Run Leaner, Move Faster, and Stay Secure
As a NonProfit or small business, every dollar matters and every minute counts. Your technology should remove friction, reduce waste, and support your mission, not drain your budget, or slow your team down.
Below, you’ll find our core services laid out in a simple, practical format:
- The Problem Organizations Face
- Our Solution
- The Outcome for Your Organization
Each section includes real testimonials to show you what working with us actually feels like (no hype, no exaggeration, just real results from organizations like yours).
Managed IT Services
The Problem Organizations Face
Most organizations are stuck with slow response times, recurring tech issues, and an IT company that “keeps the lights on” but never actually improves anything. Staff lose hours each month fighting glitches, downtime, and outdated systems.
Our Solution
Our fully managed IT service eliminates the chaos. We standardize your systems, proactively monitor everything, and deliver hyperresponsive support so issues are resolved before they derail your team. You get clear communication, predictable costs, and a partner who manages IT with discipline. Learn more about our Managed IT Services.
Outcome For Your Organization
- Faster, smoother day-to-day operations
- A more productive staff
- Lower IT waste and fewer interruptions
- Predictable budgeting with no surprises
Client Experience
"Having an IT expert available when something goes wrong and knowing with total confidence that the problem will be fixed is invaluable. I-M Technology is far more organized and positive than any IT firm we’ve dealt with before. Every step is clearly explained, and we never feel like we’re being left hanging. Their entire team is personable, knowledgeable, and patient."
— Paula Hudson, Better Lives RI
Cybersecurity & Compliance
The Problem Organizations Face
Most organizations think they’re protected… until a real assessment reveals glaring gaps. Weak policies, poor backups, missing patches, and outdated tools leave organizations exposed to ransomware and compliance failures that could cost six figures.
Our Solution
We combine layered cybersecurity, compliance-aligned protections, real-time monitoring, enforced MFA, security awareness training, and routine recovery testing. You get evidence-based security, not hopeful assumptions. Explore our Cybersecurity Services.
Outcome For Your Organization
- Protection from ransomware and data breaches
- Documented, auditable security controls
- Peace of mind knowing your IT is no longer your biggest risk
- Stronger donor and grant-maker confidence
Client Experience
“They’re extremely responsive to any issues, and their technical expertise ensures our entire staff (whether at headquarters or across the country) gets the support they need quickly and professionally.”
— Susan Ludwig, Coast Guard Foundation
Data Backup & Disaster Recovery
The Problem Organizations Face
Most organizations assume backups work. Many do not (and the failure isn’t discovered until after a crisis).
Our Solution
We implement encrypted, tested backup and recovery systems with documented, verifiable recovery steps. Also, we regularly test your backups to ensure they actually work. See our Disaster Recovery.
Outcome For Your Organization
- Rapid recovery after an outage or attack
- No dependence on luck
- Confidence that your data is safe and recoverable
- Continuity for critical programs and services
Cloud Services & SaaS Optimization
The Problem Organizations Face
Cloud apps are easy to buy… and easy to lose track of. Most organizations overspend on duplicate apps, unnecessary subscriptions, and unused seats.
Our Solution
We go through every app your team uses to see what’s needed, what’s not, and where you can save money. We also help you migrate safely and efficiently to cloud solutions that improve your operations. Learn more about our Cloud Services.
Outcome For Your Organization
- Lower software spend
- Streamlined workflows and fewer login headaches
- Better security and access control
- A cleaner, more efficient technology ecosystem
Client Experience
“What really sets IMT apart is how they make our team feel like a priority. Whether it's switching laptops or anticipating specific needs. They truly think ahead. In a world where outsourced support often feels disconnected, IMT’s staff are patient, persistent, and genuinely motivated to solve the problem”.
— Heidi Maderia, Executive Director, CT Association for Infant Mental Health
Learn more about how we can help you:
- Compliance & Cybersecurity and link to: Cybersecurity
- Client Success Stories
See how nonprofits and SMBs across New England thrive with IMT support. - Our Service Packages
CompleteIT → Full-service IT support for SMBs & nonprofits.
AssistIT → Co-managed IT, working side by side with your existing IT staff.
SecureIT → Advanced cybersecurity protection with audits, MFA, and monitoring.
