Here's what the marine industry in southern New England is saying about I-M Technology


I started as the General Manager at SHYC 4 years ago and I-M Technology was the contracted company handling computer system for the Club. During the time I have worked with I-M Technology, I can attest that Stuart and his team provide competent, caring, proactive service. The professional relationship we have developed would make it difficult to trust another company at the level my team and I trust I-M. When any employee at SHYC needs help, I-M immediately answers the call (you actually talk to a person) and if they cannot resolve the issue right away, they provide timely updates until it is resolved.

Currently cyber security is of utmost importance, I have complete faith in the I-M team. They have been very thorough in their approach to an organization’s needs and will make recommendations that fit within a budget. If employees are working from home and need to call for a VPN, they handle it right away.

When holiday’s approach or their hours of operation change, they are quick to communicate with adequate notice and even offer after hours help as needed.

I feel confident in recommending I-M and Stuart Bryan to any business in need of a new IT team.

Ursula E Kmetz
General Manager, Stonington Harbor Yacht Club, Stonington, CT



Before we partnered with I-M Technology in 2017, our IT was scattered and not working for us. We had multiple servers that could not handle the load, a phone system that was not well integrated between our sales team and internal staff and a Microsoft Office implementation that was not consistent across our workstations.

I-M Technology has helped us unify our technology across the business. Our phone system is now unified and consistent for everyone, and Microsoft Office now has reliable roll outs. Our servers now handle the workload more efficiently because I-M Technology has helped us implement better lifecycle management of our IT assets. This makes our budgeting easier and predictable, ultimately cutting costs in the long run and ensuring that our hardware is always most effective.

One unexpected benefit of working with I-M Technology is that they interface with our technology vendors for us, taking that task off our plate and letting us do our jobs, making I-M more of a trusted advisor in technology, and not just another vendor.

All in all, I-M Technology has taken the risk out of our IT stack. We don't have to worry about it like before. Our offices are unified and productive so we can focus on growing the business and not the IT. In fact, we recently finalized the acquisition of another marina and I-M Technology is making the integrations of those operations seamless and secure as well.

I would recommend I-M Technology to anyone else in the marine industry who wants to take the anxiety out of IT by working with a local technology partner who understands our industry.

Bob Petzold
President, Petzold's Marine Center, Portland, CT



We’ve been a client of I-M Technology since 2008. In that time, Stuart and his team have become an invaluable resource to the on-going operations at our multiple locations. Hardware, software and peripheral upgrades, as well as wireless solutions and installations, may be things we all take for granted from our IT professionals, (as we should), and I-M does not disappoint in making all this feel seamless. Stuart takes it to the next level with what we like to think of as “an ounce of prevention”. Our network has never been more secure, automated backups and support are done remotely, and when an on-site support visit is needed, I-M’s support team is extremely knowledgeable, professional and courteous. Whether we log a support ticket through their on-line portal or call their office directly, support response is quite immediate.

What really sets I-M Technology apart from the rest is Stuart’s business philosophy. He not only wants our IT business, but he wants our business to thrive. He is continually helping us to be proactive in our own search for ways to streamline operations, add new levels of technology or update a current process to best practices. His annual gift of a business self-improvement book does not go unappreciated either.

Prior to our engagement with I-M, we always felt the need to be involved in every aspect of computer support. Since bringing I-M onboard, we have been able to delegate all but the highest-level decision making, freeing our time up for other areas of our business where our attention is essential for our continued growth and success.

We highly recommend taking an opportunity to speak with Stuart regarding what I-M can do for your company. You won’t regret it!

Ron & Betty Helbig
Co-Owner & CFO, Mystic Shipyard & Noank Village Boatyard, Groton, CT



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